Tracker 4

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Symbiant Tracker is a recommendations and issues tracking database. It sits on a corporate intranet and is managed by the Internal Audit department.

The key feature of this tool is that, unlike many recommendations tracking tools, it is designed to be accessed and updated by the auditees, who have been assigned actions in the process of agreeing the internal audit report. Being intranet-based, auditees can easily be given access to the recommendations relating to them. At any point in time, the database therefore holds the latest update on the implementation of each recommendation.

Each recommendation from an internal audit report is assigned to one or more auditees. This person accesses the database and comments on progress to date on agreed actions for each recommendation they have been asked to monitor.

An action date is set when the recommendation is first logged and notification is sent to auditees when recommendations become overdue, reports of overdue recommendations and those nearing their deadline can be produced.

Weaknesses (Issues) are rated as definable scores, (i.e. A, B, or C or high, med, low etc.) and the status can be Implemented, Not Adopted, Not Verified, Outstanding, Partly Implemented or Superseded. The classification for a particular audit point (is it an A, B or C? Is it Outstanding or Implemented?) can be changed by an Administrator (usually Internal Audit) or Divisional Manager (to relieve more of the work from the internal audit team until their presentation to the board is required). The Audit Report Category allows the recommendation to be linked to either a specific report or to a type of issue (e.g. relating to stock control).

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